BOOKINGS
Bookings are confirmed in written form by email or any other means. Blessed Africa Tours will consider your booking valid after a payment of your 25% deposit. You will need to send a Payment Advice as a proof of payment for the transaction.
DEPOSIT
We require a deposit of 25% upon booking confirmation with us. The balance is to be paid 04 weeks prior to arrival. Bookings that are made less than 4 weeks prior to arrival, we require 50% of the total value or a full amount.
If clients have no objection in settling the balance in cash up on arrival, they may do so at Arusha, in our office before the start of the tour.
METHOD OF PAYMENT
Payment can be made via bank transfer, wire transfer and credit card.
For credit card payment we accept Visa and Mastercard.
The surcharge of 4% charged by the bank should not be deducted from the amount to be paid.
AMENDMENTS
Any amendments done by you will not incur any extra cost depending on time. The costs that will increase due to your change in program will be added to your invoice accordingly.
THE CHANGE IN PRICE OF THE TOUR
All our prices are based on current national park fees and government taxes. While we will make every effort to maintain the tour price for confirmed bookings, if there are increases in government fees to a level that becomes unsustainable for us, we will inform you at that time and adjust the prices accordingly.
CANCELLATION POLICY
Should you be forced to cancel your tour, you must inform us in writing. Below find our cancellation fees;
60 to 40 days, 25% of total safari cost
40 to 30 days, 40% of total safari cost
30 to 15 days, 80% of total safari cost
Less than 15 days, 100% of total safari cost
CHANGE OF TRAVEL DATES
Provided that the change of travel dates falls outside the period in which the cancellation policy takes effect, changes will be made depending on accommodation availability and the season in which the tour will take place, and as long as the trip is not postponed to the following year, the tour reservation will be transferred to the new travel dates at no additional cost, and any advance payments already made will be retained.
RISK
Blessed Africa Tours shall not be held responsible for any injury or death to persons on tour, nor for loss or damage to personal property, however may they be caused.
The company draws your attention to the fact that there are certain inherent risks present when on Safari, or when engaging in any strenuous physical activity.
It is your sole responsibility to obtain appropriate medical advice as to medication, immunization, and whether or not you are fit enough to undertake the trip, prior to departure. The company shall not be liable for illness, injury or death sustained whilst visiting the properties owned and managed by the company.
FORCE MAJEURE
If the company is affected by any unforeseen events (like floods, explosions, fires, accidents, sickness, government intervention, weather condition), The Company shall not be held liable in any way for any of these possible occurrences or any consequences, which may arise as a result of these.
TRAVEL DOCUMENTS
You will need to go through all your travel documents well after you have received them e.g. tickets, vouchers etc. This is to ensure that the dates and names are correct and avoid any complications during your stay with us.
INSURANCE
It is important that guests have the correct comprehensive travel and medical insurance to cover themselves, as well as any dependents/travelling companions for the duration of their trip to Tanzania. This insurance should include medical expenses and repatriation expenses.
PASSPORTS, VISAS & OTHER TRAVEL PAPERS
It is the client’s responsibility to ensure that his or her passports, visas, health certificates, vaccinations and any other documents required are all in order for the countries to be visited.
The Company cannot be responsible for any consequences, damages or claims if the client does not attend correctly to the client’s documentation and related matters prior to the tour date.
CONSENT
The payment of the deposit or any other partial payment for a reservation constitutes consent to all provisions of the terms and conditions. The terms under which you agree to make the reservation cannot be changed or amended unless this is done in writing and signed by an authorized staff of the company.
DISPUTES