Booking Confirmation

Bookings are confirmed in writing via email or other official communication. Your reservation will be considered valid once a 25% deposit has been received. A Payment Advice must be submitted as proof of transaction to finalize the confirmation process.

Deposit Requirements

A deposit of 25% is required at the time of booking. The remaining balance must be settled at least three weeks prior to arrival. For bookings made less than four weeks before arrival, full payment is required at the time of confirmation. Clients may also choose to pay the remaining balance in cash upon arrival at our office in Arusha before the safari begins.

Methods of Payment

Payments can be made via bank/wire transfer or credit card. For credit card transactions, a 4% surcharge applies, and this fee must be added to the total amount payable and not deducted from the invoice.

Amendments to Bookings

Amendments to your booking can be made without additional charges depending on the timing. However, any changes that result in increased costs—such as upgrades, additional services, or itinerary changes—will be reflected in your updated invoice.

Changes in Tour Pricing

All tour prices are based on current national park fees and government taxes. While we strive to maintain confirmed prices, any significant increases in government fees may require adjustments. In such cases, you will be informed promptly, and revised pricing will be communicated.

Cancellation Policy

Our cancellation policy is structured as follows:

• 60–40 days: 15% of total cost charged
• 40–30 days: 30% of total cost charged
• 30–15 days: 80% of total cost charged
• Less than 15 days: 100% of total cost charged

Change of Travel Dates

Travel dates may be changed without additional cost, provided the request is made outside the cancellation penalty period. Changes are subject to accommodation availability and seasonal pricing. Rescheduling must remain within the same calendar year. Any payments already made will be transferred to the new travel dates.

Risk & Liability

Blessed Africa Tours shall not be held liable for any injury, illness, or death during the tour, nor for loss or damage to personal belongings. Safaris and outdoor activities involve inherent risks, and clients are responsible for assessing their physical condition and seeking appropriate medical advice prior to travel.

Force Majeure

The company shall not be held responsible for delays, changes, or cancellations caused by unforeseen circumstances such as natural disasters, weather conditions, government actions, accidents, or other events beyond our control.

Travel Documents

Clients are responsible for carefully reviewing all travel documents, including tickets and vouchers, upon receipt. This ensures that names, dates, and details are accurate and helps avoid complications during travel.

Insurance

All travelers are strongly advised to obtain comprehensive travel and medical insurance. This should cover medical expenses, emergency evacuation, repatriation, and any unforeseen travel disruptions.

Passports, Visas & Travel Requirements

It is the client’s responsibility to ensure that all necessary travel documents—including passports, visas, vaccinations, and health certificates—are valid and up to date for the countries being visited. The company will not be liable for issues arising from incomplete or incorrect documentation.

Consent to Terms

Payment of a deposit or any portion of the tour cost constitutes full acceptance of these Terms & Conditions. Any amendments must be made in writing and signed by an authorized representative of the company.

Complaints & Disputes

In the unlikely event of a complaint during your trip, you must notify the company immediately. Please contact us via email at info@blessedafricatours.com or by phone at +255 763 420 949 so that we can address the issue promptly and efficiently.